Frequently Asked Questions

instant veggies is India’s first and most convenient ready to eat food delivery company, which enables you to order your daily meals ,grocery, fruits & vegetables, and other products that you need every day, directly via your mobile or web browser.
You can register by clicking on the "Register" link at the top right corner of the homepage. Please provide the information in the form that appears. You can review the terms and conditions, provide your payment mode details and submit the registration information.
No. Registration on instantveggies.in is absolutely free.
'My Account' is the section where you can view your Personal Information, Order History and Shopping List.
Yes, you do need to register before shopping with us. However, you can browse the website without registration. You are required to login or register while you checkout of your order
The minimum order value is INR200. In case you do not reach the limit, a delivery charge will be levied against that order.
Once order is placed online, the order is picked and packed, checked for quality, physical condition, etc. by a dedicated team of trained staff .The dispatch is done within 24hours & the order is handed over to the courier partner. Once the order is dispatched, a notification along with the tracking link will be sent on your registered email address and mobile number.
You can search for a product by navigating through the category pages or by using search tab on the top of every page
We ensure that all our products are hygienically and carefully handled and maintain them in the correct temperature & packaging. I have received my order but there is problem with it, what can I do? Once order is accepted by you, in case of any further issues with the order for the below mentioned reasons, please send us an e-mail at instantveggies.in@gmail.com or call us at +000000000 within 3 days of receiving the order and our representative will get in touch and guide you with further procedure accordingly.
• Damaged/Expired product received.
• Pricing Issue.
• Other product related issues.
You will receive an SMS notification informing you about the unavailable items in this situation. Refund (if any) will also be initiated within 24 hours.
YES, currently this service is available.
Currently, there is no provision to change the order once its been placed. Please call our customer support team & we will assist you however we can.
No we are a purely internet based company and do not have any brick and mortar stores.
You can pay for your order using the following modes of payment:
Credit Card / Debit Card
Netbanking
e-Wallets
Cash on Delivery
Yes, we do bulk supply of products at special prices to institutions such as schools, restaurants and corporates. Please contact as at Customer@instantveggies.in to know more.
If you are unable to find a product or brand that you would like to shop for, please write to us at Customer@instantveggies.in and we will try our best to make the product available to you.
We always welcome feedback, both positive and negative from all our customers. Please feel free to write to us at Customer@instantveggies.in, or call us on 00000 and also you have the option to give feedbackto us on your profile and we will do our best to incorporate your suggestions into our system.